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  • Gift Vouchers Terms and Conditions


Gift Cards bought online

  1. This electronic gift card can only be redeemed online at, Gift cards are not availble on as yet.
  2. It is valid for 36 (thirty six) months from date of issue and must be utilised within this period. 
  3. If the full value of your electronic gift card is not utilised on your first purchase, the balance will be remain on your electronic gift card. 
  4. In the event electronic gift card is deleted or the customer’s cell phone is lost and/or stolen with the electronic gift card, neither Massbuild (Pty) Ltd (“Builders”) nor any of its agents will be liable for any reimbursement of any nature, whatsoever. 
  5. For a balance enquiry, electronically enter your voucher number on the payment options screen and the balance of the voucher will be displayed. 
  6. The usage of the electronic gift card is solely at the risk and discretion of the customer. 
  7. Builders will not be held responsible for any cellular network service operator's delay in forwarding an electronic gift card to the customer. 
  8. A voucher can be applied to any item. If the total value of your purchase exceeds the value of the voucher used, the balance is required to be paid by using a credit card, EFT or a Builders account.
  9. The gift card may not be used for any illegal transactions. It is your responsibility to determine whether a transaction is legal or not.
  10. Misuse of the gift card may constitute fraud and may lead to prosecution.
  11. This gift card may not be refunded or exchanged for cash or credit.
  12. Purchase authorisation will be declined if these terms and conditions are breached.
  13. The amount registered on the cardholder’s gift card will not accrue any interest.
  14. Exchange and/or return of merchandise purchased in whole or in part with the gift card, will be governed by the procedures and policies of Builders and the applicable law. At the time of any exchange or return, you must present both the merchandise receipt and the electronic gift card.
  15. South African Law governs these terms and conditions.